Locksmith Questions, Answered Straight

Everything customers actually ask us about car keys, house lockouts, rekeying, commercial security, pricing, and coverage across Williston and the Bakken. Search below or jump to a category.

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General 8 questions

Both. Emry's Locksmithing has a physical storefront at 118 1st Ave West in Williston, ND, and runs a mobile unit that travels to customers across the Bakken for lockouts, rekeys, and on-site work.

We serve Williston, Ray, Tioga, Watford City, Stanley, and Alexander, North Dakota, plus Sidney, Montana. If you're just outside this list, call — we often still make it work.

Our storefront keeps regular business hours, and our current hours are always accurate on our Google Business Profile. Mobile lockout service is available extended hours for urgent calls.

Yes. Emry's Locksmithing is licensed and insured to perform locksmith work in North Dakota, covering both automotive and property-related jobs.

No appointment needed for most lockouts or urgent work — just call (701) 572-5729. For larger commercial jobs like master key systems, we recommend calling ahead to schedule.

We accept major credit and debit cards, cash, and can invoice property managers and businesses on request.

We quote a price over the phone or on-site before any work begins, based on the job you describe. If the scope changes once we're there, we tell you before doing additional work, not after.

Yes, we take urgent lockout calls outside of normal storefront hours. Call the same number, (701) 572-5729, any time.

Automotive 10 questions

In most cases, yes. Using your vehicle's VIN and proof of ownership, we can cut and program a new key or fob even if you have zero working keys left.

Cost depends on the vehicle's make, model, and year, and whether it needs a basic key, a transponder key, or a programmed smart fob. We give you an exact price before starting, and it's typically well below a dealership quote.

Yes, we program new and replacement key fobs on-site for most domestic and import vehicles, often the same day you call.

We need your vehicle identification number (VIN), which is on your registration, insurance card, or the dashboard by the windshield, plus proof you own or are authorized to have keys made for the vehicle.

We cover most domestic and import makes and models on the road today. If you're unsure about a specific vehicle, call and describe it and we'll confirm before you're charged anything.

A transponder key has a chip inside that communicates with your car's immobilizer system, so the engine won't start with a cut-only key that isn't programmed to match. Most vehicles made after the late 1990s use transponder keys.

Yes, we diagnose and repair or replace ignition cylinders and switches on-site, including ignitions that are stuck, worn out, or damaged by a broken key.

Usually. Intermittent fob issues are often a weak battery, worn internal contacts, or a fob that needs to be reprogrammed. We can diagnose which one it is and fix or replace the fob.

A mobile locksmith is typically less expensive than a dealership for key replacement and programming, and faster — dealerships often need to special-order a key and schedule you weeks out.

Don't try to dig it out yourself — that can damage the lock cylinder further. Call us and we'll extract the broken piece and cut a fresh replacement key on the spot.

Residential 10 questions

Pricing depends on how many exterior locks need rekeying. We quote an exact price for your specific door count before starting, and multi-lock rekeys are typically discounted per lock.

Rekeying changes the internal pins of your existing lock so old keys stop working and new ones are issued, without swapping the hardware. Replacing a lock removes the whole unit and installs new hardware. Rekeying is faster and cheaper when your existing locks are in good condition.

In the large majority of residential lockouts, yes. We use non-destructive entry methods first and only discuss more invasive options if the lock or door construction requires it.

Rekeying is usually enough and is the standard move-in recommendation, since you have no way of knowing how many keys exist from previous owners, contractors, or realtors. We only recommend full replacement if the hardware itself is worn or outdated.

Yes, we can rekey multiple locks to all open with a single key, which is standard practice for front and back doors on the same property.

Yes, we install and pair keypad and app-controlled smart locks, and can advise on which models fit your door hardware and how you plan to use them.

For most homes we recommend a Grade 1 or Grade 2 deadbolt rated for residential security, which offers better resistance to forced entry than the builder-grade deadbolts common in new construction.

That depends on the key type and who has authority over the property. For restricted or patented keyways, duplication may require documented authorization, which we can walk you through.

Yes, we regularly handle multi-unit rekeys for property managers between tenants, often same-day, with a single consolidated invoice.

Most residential lockouts are resolved within 15 to 30 minutes of our technician arriving, depending on the lock type and door construction.

Commercial 8 questions

A master key system lets certain keys open every door in a building while other keys only open specific doors, so managers get full access and staff get only what they need. It's worth it for any business with multiple doors and multiple employees.

Yes, and we recommend it as standard practice after any employee with key access leaves the company, so old keys stop working immediately.

Yes, we can schedule commercial lock work before or after your operating hours so it doesn't interrupt customers or staff.

Yes, we install restricted keyway systems that can't be duplicated at a standard hardware store, giving businesses tighter control over who can get a copy of a key.

Yes, we handle bulk lock and key work for oilfield housing, equipment yards, and job sites, scheduled around crew timelines.

Yes, we repair and replace door closers, panic bars, and other commercial-grade hardware that sees heavy daily traffic.

Yes, we work with property management companies and multi-location businesses on an ongoing basis with consolidated billing — call to discuss your portfolio.

In most cases yes, as long as the existing locks are in good working condition. Rekeying reuses your hardware and only changes which keys operate it.

Pricing & Payment 6 questions

Cost varies by job type — a basic lockout is priced differently than a key fob programming job or a multi-lock commercial rekey. We always quote the price before starting so there are no surprises.

After-hours calls may carry a modest additional fee, which we disclose upfront before dispatching, not added to your invoice afterward.

For most standard jobs, yes. If our technician finds the job is more complex once on-site — for example a lock that's been damaged or tampered with — we tell you the updated price before doing any additional work.

Our quotes are structured to be clear from the first call — ask about the full breakdown when you call and we'll walk you through exactly what's included.

Some companies, especially national lockout dispatch services, advertise a low base price then add fees once a contractor arrives. We quote real, complete prices upfront specifically to avoid that pattern.

Yes, multi-lock and multi-unit jobs are typically priced per lock at a lower effective rate than a single one-off rekey — ask for a quote based on your unit count.

Emergency & Response Time 6 questions

Average response time within Williston city limits is 15 to 30 minutes. Response time for outlying towns like Ray, Tioga, or Watford City depends on current job load and distance.

Yes, we take urgent lockout calls outside normal storefront hours at the same number, (701) 572-5729.

Stay somewhere safe and visible, keep your phone charged and nearby, and avoid trying to force a lock or window yourself — that often turns a simple lockout into a repair job.

Yes, our mobile unit handles roadside lockouts anywhere within our service area, including along Highway 2 and other routes through the Bakken.

Call anyway. We'll tell you honestly whether we can reach you and how long it will take, or point you toward the fastest option if we genuinely can't.

Urgent after-hours dispatch may include a modest additional fee, which we always disclose before we roll a truck.

Service Area 6 questions

Yes, Ray is within our regular mobile service area.

Yes, Tioga is within our regular mobile service area.

Yes, Watford City is within our regular mobile service area.

Yes, we service Sidney, Montana as part of our regular coverage area across the Bakken.

Call us regardless — we evaluate distance and current schedule on a case-by-case basis and will tell you plainly if we can make it work.

Jobs further from our Williston storefront may include a distance-based adjustment, which we quote upfront before dispatching.

Licensing & Trust 6 questions

Yes, our technicians are vetted before working independently, which matters given the access they're trusted with to your vehicle, home, or business.

You can confirm our storefront location at 118 1st Ave West in Williston, ND, check our Google Business Profile for hours and reviews, and ask us directly for license and insurance details when we arrive.

We're licensed and insured specifically to cover this. If something is damaged as a result of our work, contact us directly and we'll make it right.

Yes, every job gets a clear invoice you can use for insurance claims, property management reimbursement, or your own records.

We're a local, storefront-based business, not a call center that resells your job to the nearest unaffiliated contractor. You know who's coming, what they charge, and where to find us afterward.

Yes, current customer reviews are visible on our Google Business Profile, and a few are featured on our home page.

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